When I received this bowler bag it was folded, and I thought it would never regain its shape. After 3 days it had returned to its shape. The quality of the leather and polycotton lining are immaculate. The zip just glides. I am happy with the size, it is perfect. It is not heavy, and it carries all my necessities (make-up bag, large purse, 2 cellphones, bunch of home keys and EarPods) and I have been using if for work for 6 days now. I haven't noticed any scratching of colour transfer yet. I thought the colour would be light pink, however it is a bit intense, but I am not complaining, I just love this colour. The shoulder strap length is perfect, adjustable, soft and very comfortable. I have been carrying this bag as a crossbody and an underarm bag. I'm happy with both lengths. I am looking forward to many more wonderful years with my bag.